Frequently Asked Questions about Privacy Protection Plus
What is Privacy Protection Plus?
What will I receive if I join Privacy Protection Plus?
How do I access these benefits?
Is there a trial membership period? How does it work?
Do I have to call to cancel?
Can I cancel parts of Privacy Protection Plus?
Can my whole family use this?
How can I contact you?
How do I change my address on file?
What do I do if I forgot my membership ID#?
How can I request additional membership materials/information?
What is your Privacy Policy?
Is Privacy Protection Plus website secure?
How do I opt out of receiving future marketing e-mails?
What is Privacy Protection Plus?
Privacy Protection Plus is a comprehensive information service that can help members ensure that their private information is accurate and up-to-date. This unique program offers its members exclusive benefits such as credit monitoring*, Single Bureau Credit Profiles* with Credit Score*, information management services, Important Information Registration and much more! Use these benefits, among others, to protect yourself against identity theft and fraud or just to receive the peace of mind associated with knowing that your personal information is accurate, safe and secure!
Top
What will I receive if I join Privacy Protection Plus?
You will receive, either in print or electronically via this site, the comprehensive membership materials, which include an overview of the program covering the terms and conditions and full description of the benefits and services available to our members. You'll also receive your personal membership identification number that allows you to take advantage of all the benefits available the program offers.
Top
How do I access these benefits?
To access your benefits in Privacy Protection Plus, you can either order online or call Member Savings toll-free at the number listed on your membership card.
Top
Is there a trial membership period? How does it work?
Upon enrolling, you will have a trial membership period during which you can use the program benefits as much as you'd like. If you find the service is not for you, call us before the end of the trial period, toll-free at the number listed on your membership card, and you won't be charged the yearly membership fee. If you wish to continue with your membership after the trial period you agreed upon, the membership fee is automatically charged to the billing source authorized by you.
Top
Do I have to call to cancel?
Yes. You must contact one of our Member Savings Representatives if you find the program doesn't fit your needs. If you cancel during your trial period, you won't be charged the membership fee. Simply call the toll-free number listed on your membership card to cancel.
Top
Can I cancel parts of Privacy Protection Plus?
No, Privacy Protection Plus is a complete package of benefits designed to work together to assist our members. Unfortunately, we cannot separate out specific benefits from the total package.
Top
Can my whole family use this?
Yes! The members of your immediate family, including your spouse and dependent children who are living in your household at your current address, may take advantage of your membership in Privacy Protection Plus.
Top
How can I contact you?
Visit our Contact Us page to send an e-mail, or call Member Savings toll-free at the number listed on your membership card.
Top
How do I change my address on file?
Simply visit our Contact Us page to send an e-mail, or call Member Savings toll-free at the number listed on your membership card. If sending an e-mail, be sure to include your name, membership ID#, old address and new address for the address change.
Top
What do I do if I forgot my membership ID#?
Either visit the Contact Us page and send us an e-mail, or call Member Savings toll-free at the number listed on your membership card. If sending an e-mail, be sure to include your name and address.
Top
How can I request additional membership materials/information?
Either visit the Contact Us page to send us an e-mail, or call Member Savings toll-free at the number listed on your membership card. If sending an e-mail, be sure to include your name, address and membership ID#.
Top
What is your Privacy Policy?
Click here to read our privacy policy.
Top
Is Privacy Protection Plus website secure?
Yes. We use Secure Socket Layer (SSL) to protect your credit card information from unauthorized access. When you place an order online and provide required credit card information, the SSL scrambles or encrypts your information before it is sent to us over the Internet. This protects your credit card information from being read while it is transferred through cyberspace. When we receive your order, the information is kept encrypted until we are ready to process your request. In addition, we meet all of the stringent requirements of the Verisign™ security seal for all online transactions.
Top
How do I opt out of receiving future marketing e-mails?
Sign on using your membership ID #, visit our Contact Us page, select "Unsubscribe to future marketing" from the drop-down menu, and email us your request. Please be sure to include your name and membership ID number as well as the email address you would like us to remove from our distribution list.
Please note, to ensure that you remain as informed as possible on the status of your membership, after opting out you may periodically receive emailed communications regarding benefit order confirmations, program updates and upcoming billing information.
* Credit data provided by TransUnion.
Top
|